Managing employee feedback and performance was a key priority for the firm. Roughly 35% of Peterson Sullivan’s accounting staff is under the age of 25 and recent college graduates. In order to succeed in their first professional positions, new hires were telling us high-quality feedback was a priority.
Peterson Sullivan’s partners listened and agreed it was time to go paperless and give staff the feedback they were craving. Ms. Ballard investigated various systems available on the market and proposed a new solution.
“We looked at Halogen, SuccessFactors and Taleo among others,” says Ballard. “I solicited information from my colleagues at other firms who were using these systems or had recently been through the process themselves. In the end I felt Halogen’s eAppraisal™ solution for professional services had the best capacity for multi-rater feedback at very competitive pricing.”
Since adopting Halogen’s eAppraisal Professional Services solution, expectations have been met and in many instances exceeded.
“We’d like to see our turnover rate drop to 10 per cent or less,” says Ballard, reiterating how the firm’s strength lies in the long-standing dedication of its employees and how eAppraisal will be used to help achieve this goal.
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